For Matt's birthday I got him an 80 gig ipod. I was so excited! I saved up my money and got it a couple months back because I knew if I didn't get it then when I had the $ I would spend it on something else. Anyway, I gave it to him super early in July (his Birthday isn't until next Monday). He was so happy because all he had was his dell mp3 player from like 4 or 5 years ago.

Well on Saturday we went to the gym, had an awesome workout, and I got to work trying to get the house in order (somewhat). As I was switching loads from the washer to the dryer I noticed something felt a little heavy and all I could say was "this is not good" and Matt came and saw that it was his ipod in the pocket of his shorts. It got washed!!! Crap! Poor guy, it was probably in the top 3 of the worst days he has ever had! And it isn't even his birthday yet! He would have nothing to show for it. He went to Sam's Club to see if he could exchange it but they wouldn't take it back because water damage wasn't covered for returns. The guy was kind of a jerk to him and told him to call Apple and they would hook him up. (I don't think $180 is exactly "hooking someone up".) So I told Matt I would try to take it back to another Sam's Club on Monday. I went and they told me they didn't have any of that same kind left unless I wanted the display one or I could go to another Sam's club, I kind of hesitated because I didn't want to go to another Sam's club. The electronics guy grabbed one that they did have (the new ones) and they pulled my receipt and noticed that I paid the exact same amount for Matt's as the new one they grabbed. I was thinking, can this really be happening? (The new ones are all 120 gig) And it was black! (Matt wanted black in the first place) They traded me straight up for it and I was so happy! We got 40g more and black for nothing more! Happy Birthday to Matt! I love you!

6 comments:
That is SO cool! Good for you for trying again. Good customer service ROCKS!
Les.
Ugh...Those darn washers are more trouble than they are worth! That always seems to happen. You try and be careful to not wash certain things and they end up in there anyways. Thats awesome that you could return it and get a better deal out of it!
WOW! What a sad story with a happy ending! I cannot believe they gave you a new one!!! GO Sams Club!
way to go you saved the day! what a good wife!
Go Emily. I would never had gone back to Sam's club. You are one lucky girl. You were probably dieing all weekend trying to figure out what to do.
Wow!! way to luck out!! I'm so glad it worked out! I hate when stuff like that happens after trying to hard to save and get something great! I'm so happy for you guys!
-leisa-
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